3CX Phone System Supply & Support
3CX is one of the most popular software phone systems for businesses, and for good reason: it is flexible, feature-rich and runs on-premises, on a virtual server or in the cloud. We supply, install, migrate and support 3CX systems, and because we are network and server specialists, we get the parts around it right too.
What We Do With 3CX
- Supply and licensing: help choosing the right edition and number of users
- New installations: on-premises, on your own virtual server (Proxmox, VMware, Hyper-V) or hosted
- Migrations: from old PBXs, ISDN and analogue lines, or older 3CX versions
- SIP trunks and number porting, planned so you don’t miss calls
- Call flows: IVRs, queues, ring groups, out-of-hours routing
- Integrations: Microsoft 365, CRM and helpdesk systems
- Handsets and headsets: provisioning Yealink, Fanvil, Snom and other IP phones
- Ongoing support: updates, backups, changes and troubleshooting
Rescue and Health Checks
Inherited a 3CX system nobody understands? Calls breaking up, phones dropping registration, or updates you are scared to install? We review the system, the network and the trunks, fix what is wrong and document how it all works.
Why Use Network Specialists for 3CX
Most VoIP problems come from the network: firewalls, NAT, SIP ALG, poor Wi-Fi or no QoS. We set up and test the network and connectivity as part of every 3CX project, so call quality is right from day one.
For IT Companies & MSPs
Need 3CX engineers for your own clients? Our white-label division, Your Technical Resource, provides engineers who work under your brand and never deal with your customers directly.
FAQs
Can you take over support of our existing 3CX system?
Yes. We start with a health check, then support it going forward.
Can 3CX run on our own server?
Yes. It runs well on a virtual machine, and we can host it on your existing virtualisation platform or set up a new one.
Do you also offer a hosted phone system?
Yes. If you would rather not manage a PBX, see our hosted phone systems.
From Small Jobs to Large Projects, Same Standards
Our core team and extended Strategic Partner Network let us scale from a single site visit to large, multi‑site projects, without dropping the standards you see on day one. The same project management, testing and documentation apply whatever the size of the job.
- Unix & Linux specialists, genuinely agnostic: comfortable at the command line as well as the GUI, with heavy Windows and Mac experience, so we can offer real choices (sometimes up to 70% cheaper) and design for whoever will manage it.
- Multiskilled team, lean budgets: our engineers cover several disciplines, so you don’t pay for extra trades, duplicated visits or handovers between contractors.
- Scale when you need it: vetted partners add capacity and specialist skills for larger projects, managed by us to the same standards.
- Investing in people, tools and software: ongoing training, quality test equipment and our in-house AI Engineering Suite keep work fast, accurate and well documented, onsite and remote.
- Human first, supported by AI: people lead every job, with AI handling the admin, and a Kaizen culture of honest feedback and continuous improvement.
- Less waste, better value: right‑sized solutions, no unnecessary kit and no wasted site time. A lean, clean operation means more of your budget goes into the work itself.
Phone: 01785 603557
Email: [email protected]