IP Phone & PBX Support: Yealink, Fanvil, Cisco, Snom & iPECS
We supply, set up and support the leading IP phone and business phone system brands. Whether you are rolling out new handsets, keeping an existing system running or fixing call-quality problems, our engineers know the hardware and the network it depends on.
Brands We Support
Yealink
Desk phones, DECT cordless phones, conference phones and headsets. Bulk provisioning, firmware management, and setup with 3CX, hosted platforms and Microsoft Teams.
Fanvil
Desk phones, door entry intercoms and paging devices. Provisioning, SIP intercom setup and integration with your phone system and access control.
Cisco
Cisco IP phones, including multiplatform (MPP) firmware for use with 3CX, Asterisk and hosted systems, plus support for existing Cisco voice environments.
Snom
Desk phones, DECT systems and conference phones. Provisioning, firmware and multi-cell DECT design for larger buildings.
iPECS
iPECS business phone systems and handsets: maintenance, programming changes, extensions, fault-finding, and migration planning when it is time to move to IP or the cloud.
What We Do
- Supply of handsets, DECT, conference phones and headsets
- Zero-touch and bulk provisioning
- Firmware updates and security settings
- Call quality fixes: VLANs, QoS, PoE and Wi-Fi
- Phone system changes: extensions, call groups, IVRs
- Moving phones, sites and numbers
It’s Usually the Network
Choppy audio, phones rebooting or losing registration often come down to switching, PoE budgets, VLANs or cabling. We fix the cause, not just the handset.
Related Services
For IT Companies & MSPs
Need telephony engineers for your own clients? Our white-label division, Your Technical Resource, provides engineers who work under your brand and never deal with your customers directly.
From Small Jobs to Large Projects, Same Standards
Our core team and extended Strategic Partner Network let us scale from a single site visit to large, multi‑site projects, without dropping the standards you see on day one. The same project management, testing and documentation apply whatever the size of the job.
- Unix & Linux specialists, genuinely agnostic: comfortable at the command line as well as the GUI, with heavy Windows and Mac experience, so we can offer real choices (sometimes up to 70% cheaper) and design for whoever will manage it.
- Multiskilled team, lean budgets: our engineers cover several disciplines, so you don’t pay for extra trades, duplicated visits or handovers between contractors.
- Scale when you need it: vetted partners add capacity and specialist skills for larger projects, managed by us to the same standards.
- Investing in people, tools and software: ongoing training, quality test equipment and our in-house AI Engineering Suite keep work fast, accurate and well documented, onsite and remote.
- Human first, supported by AI: people lead every job, with AI handling the admin, and a Kaizen culture of honest feedback and continuous improvement.
- Less waste, better value: right‑sized solutions, no unnecessary kit and no wasted site time. A lean, clean operation means more of your budget goes into the work itself.
Phone: 01785 603557
Email: [email protected]