Asterisk Development & Support

Asterisk is the open-source engine behind many phone systems, call centres and telephony products. It can do almost anything, which is exactly why it needs engineers who understand it. We build, extend, integrate and support Asterisk and FreePBX systems, combining telephony know-how with in-house software development.

Asterisk Development

  • Custom dialplans, IVRs and call routing logic
  • Integrations using AGI, AMI and ARI
  • Connecting Asterisk to CRMs, databases and web applications
  • Call centre features: queues, recording, reporting and wallboards
  • Click-to-call, screen pops and automated calls
  • Custom dashboards and admin tools for your team

Asterisk & FreePBX Support

  • Health checks, security hardening and fraud prevention
  • Upgrades and migrations to supported versions
  • SIP trunk, NAT and firewall troubleshooting
  • Call quality investigation (jitter, packet loss, one-way audio)
  • Backups, documentation and disaster recovery
  • Ongoing support, remote or on site

Built on Solid Infrastructure

We are network and server and virtualisation specialists, so your Asterisk platform runs on a properly designed, secured and monitored foundation, on-premises or in the cloud.

For IT Companies & MSPs

Need Asterisk engineers for your own clients? Our white-label division, Your Technical Resource, provides engineers who work under your brand and never deal with your customers directly.

FAQs

Can you work on an Asterisk system someone else built?

Yes. We start by reviewing and documenting it, then fix, secure and extend it.

Do you support FreePBX as well as raw Asterisk?

Yes, both, including custom modules and integrations.

Can you integrate Asterisk with our own software?

Yes. Our developers regularly connect telephony to CRMs, portals and bespoke applications.

From Small Jobs to Large Projects, Same Standards

Our core team and extended Strategic Partner Network let us scale from a single site visit to large, multi‑site projects, without dropping the standards you see on day one. The same project management, testing and documentation apply whatever the size of the job.

  • Unix & Linux specialists, genuinely agnostic: comfortable at the command line as well as the GUI, with heavy Windows and Mac experience, so we can offer real choices (sometimes up to 70% cheaper) and design for whoever will manage it.
  • Multiskilled team, lean budgets: our engineers cover several disciplines, so you don’t pay for extra trades, duplicated visits or handovers between contractors.
  • Scale when you need it: vetted partners add capacity and specialist skills for larger projects, managed by us to the same standards.
  • Investing in people, tools and software: ongoing training, quality test equipment and our in-house AI Engineering Suite keep work fast, accurate and well documented, onsite and remote.
  • Human first, supported by AI: people lead every job, with AI handling the admin, and a Kaizen culture of honest feedback and continuous improvement.
  • Less waste, better value: right‑sized solutions, no unnecessary kit and no wasted site time. A lean, clean operation means more of your budget goes into the work itself.

Phone: 01785 603557
Email: [email protected]